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Canvas

Tool Type
Learning Management & Course Infrastructure
Who Can Use
Faculty, Students, Staff
Cost & Licensing
UAB Provided

What is it?

Canvas is the learning management system (LMS) used at UAB. It simplifies teaching and learning by connecting the most frequently used digital tools in one place. Canvas provides a great place to create, organize, and implement course content, assignments, quizzes, discussions, files, and more.

FAQ

There may be a few reasons you cannot access your course:

  1. The course is not selected to show on your dashboard. See How do I see all courses opens a new website guide.
  2. The course has not opened yet.
  3. The instructor has not published the course yet. See How do I publish a course (instructor) opens a new website guide.
  4. Access to concluded courses may be restricted by your program.
  5. If you just enrolled in the course, please allow 24 hours to process.

See more reasons students may not see their course.

Users can contact their School/College Canvas Admin or submit a ticket to Learning Technologies opens a new website.

  • Please allow 24 hours for enrollment/appointment to process.
  • Faculty and students accessing academic courses should use their BlazerID and Strong Password. Visit BlazerID Central opens a new website for help with your BlazerID or to change your password.
  • If you still have problems, call the Canvas Support Hotline:
    • Students: (855) 778-9969
    • Faculty: (833) 519-8477

Canvas courses are only available to students if both:

  • The course is published by the instructor.
  • The course is active (based on Term/Course start and end dates).

Learn more: How to Publish my Canvas Course?

Instructors can follow the instructions provided in our guide to add time/attempts to a classic Canvas Quiz. Those needing to make the changes on Canvas' New Quizzing engine opens a new website can follow the instructions provided in the Canvas guide.

Technical Support

Step 1

Status Page

Check to see if there any know issues before submitting a ticket.
Step 2

Contact Canvas Support

Tech Support available from the Help menu in Canvas 24/7 (best first choice).
Step 3

Contact the Center for Teaching and Learning

If your issue remains unresolved, please submit a CTL support request including any ticket numbers.

Privacy & Accessibility

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